Shipping Policy

Last updated: 24 September 2026

Where do we ship?

LAVEL ships to the destinations available during checkout on lavelclothing.com. Available shipping destinations may vary depending on the product and delivery provider.

Shipping costs

Shipping costs are calculated based on your order and delivery address. The exact shipping costs will be shown at checkout before you complete your payment.

For orders delivered outside the European Union, customs duties, import taxes or other local charges may apply. These charges are not included in the product or shipping price unless explicitly stated at checkout and are the responsibility of the customer.

Production and delivery times

Many LAVEL products are made or printed especially after you place your order. This means your order may require production time before it is ready to be shipped.

The estimated production and delivery time applicable to your order will be shown during the ordering process where available.

Please note that production and shipping times are estimates and not guaranteed delivery dates, unless we have expressly agreed otherwise with you.

Once your order has been shipped, you will receive a shipping confirmation and, where available, a tracking link so you can follow your parcel.

Multiple packages

In some cases, products from the same order may be produced or shipped separately. This means that one order may arrive in multiple packages and potentially on different days.

You will receive tracking information for each shipment where available.

Delayed or missing orders

If your order appears to be delayed or has not arrived, please contact us at hello@lavelclothing.com and include your order number.

We will help investigate the shipment and work with our fulfilment and delivery partners where necessary.

LAVEL remains responsible for ensuring your order is delivered in accordance with your statutory consumer rights.

Damaged or incorrect orders

If your order arrives damaged, defective or you receive the wrong product, please contact us at hello@lavelclothing.comas soon as possible.

Please include your order number and, where possible, clear photographs of the product and packaging so we can investigate the issue and find an appropriate solution.

Your statutory consumer rights are not affected.

Contact

hello@lavelclothing.com 
www.lavelclothing.com